Reception and enquiries

Reception and enquiries

How can we help you?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

The Junction Health Centre
5-8 Clapham Junction Station
Grant Road, Clapham Junction
London SW11 2NU
Tel: 033 3200 1718
Parsons Green Walk-in Centre
5-7 Parsons Green
Tel: 0208 102 4000
Mon-Fri: 8.00am-8.00pm, Sat/Sun: 9.00am-1.30pm
Queen Mary’s Hospital
Roehampton Lane
London SW15 5PN
Tel: 020 8487 6000

St Georges Hospital provides a service for serious injury e.g. broken bones and serious illness eg chest pain, loss of consciousness, or heavy bleeding.

St Georges Hospital
Blackshaw Road
Greater London SW17 0QT
Tel: 0208 672 1255
Open 24 hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

See a Nurse for conditions such as blood pressure checks, asthma, diabetes, health reviews, cervical smears, family planning advice, repeat pill prescriptions, ear syringing, dressings and removal of stitches, travel advice and immunisations.

Contact a Nurse

Book an appointment on the phone020 3883 5800
See a Nurse Practitioner for a range of acute illnesses such as coughs, colds, sore throats, urine and chest infections in adults and children. The nurse practitioner team usually see patients requiring a same day appointment and are qualified to order tests, investigations, and issue prescriptions.

Contact a Nurse Practitioner

Book an appointment with our Nurse Practitioner Stella Love 020 3883 5800
Get help from an Optician with various conditions such as red eyes or eyelids, discharge from or watering of the eye, Irritation and inflammation of eyes or eyelids, dry eyes and Stye.

Visit an Optician

See a Dentist for toothache and urgent dental problems.

Visit a Dentist

Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone 020 3883 5800

Visit a GP Hub Clinic when the surgery is closed

The Junction Health Centre

Bedford Hill Family Practice

Tudor Lodge Health Centre

If you wish to visit a GP hub you must book an appointment by calling 020 3883 5800 or 111

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please make an appointment at least 6 weeks before departure with our Nurses or Pharmacist to discuss your travelling needs. (Please note we do not administer Japanese Encephalitis).


Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…


St George's University Hospitals Bereavement Services

Bereavement Services at St George’s Hospital are available Monday to Friday during the hours of 10am – 4pm.

Telephone: 020 8725 3410


Wandsworth Bereavement Service

Providing one-to-one bereavement counselling for residents of the Borough of Wandsworth.

Telephone: 020 7223 3178



Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

National Helpline: 0808 808 1677



Are you a Carer?

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

To register as a carer, please complete our Register a Carer form.

Wandsworth Carers' Centre

We support Carers in their caring role, to have a life outside of caring and to have a voice. With offices in both Wandsworth and Balham, we are able to deliver our services to the Borough.

Facebook: Wandsworth-Carers-Centre

Telephone: 020 8877 1200



Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999


Child Health

Child Safeguarding

For information on who can provide support and who you should report a concern to, please click here to access our Safeguarding Children leaflet

The signs of serious illness in Children

Call 999 or go to A&E if your child:

– has a stiff neck
– has a rash that doesn’t fade when you press a glass against it
– is bothered by light
– has a fit (febrile seizure) for the first time (they can’t stop shaking)
– has unusually cold hands and feet
– has pale, blotchy, blue or grey skin
– has a weak, high-pitched cry that’s not like their normal cry
– is drowsy and hard to wake
– finds it hard to breathe and sucks their stomach in under their ribs
– has a soft spot on their head that curves outwards (bulging fontanelle)

Beat It

Beat It is a fun and educational free programme all about getting active, trying new activities and leading a healthy lifestyle. The sessions are for all children aged 5-18 years who are above a healthy weight, and a parent/carer must attend with them.

Telephone: 020 8871 8386



Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point.

More information:

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks.

More information:


Head lice are tiny insects that live in human hair. They’re particularly common in children.

More information:

Childhood Illness Guide

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions.

More information:

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever.

More information:

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.


Child Vaccination Schedule

You can view the NHS Childhood Vaccine timeline on the NHS website:

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children.

More information:

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from:

Community Groups

Wandsworth Learning Disabilities Network

The Wandsworth Learning Disabilities Network (WLDN) is a network for adults with learning disabilities, learning difficulties and their carers. It is for people who want to speak up about the services they are receiving and to help improve services for people with learning disabilities.

Telephone: 020 8516 7764


The Sunflower Cafe

The Sunflower Café is a monthly gathering where people with dementia, their carers and friends can access information and support, share experiences, take part in mood-lifting activities such as sing-alongs, or simply enjoy a cup of tea and a chat with others in a similar situation.

Telephone: 020 8877 0033



The Platt Centre,
22 Felsham Rd,
SW15 1DA

Together (Wandsworth - Your Way)

Your Way is a service from the mental health charity Together, which offers services to help people who are experiencing mental health issues.

Telephone: 07874 235 865

Text: ‘your way’ and then your message to 82727 (changed at your standard network rate).



Heathbridge Medical Centre,
125 Upper Richmond Road,
London SW15 2TL

Tooting Graveney Day Care Centre

Tooting Graveney Day Care is a day centre which provides activities and opportunities for learning and sharing, growth, fitness, and socialising for people in Wandsworth.

Telephone: 020 3602 8251



14-16 Lynwood Road
London SW17 8SA

Tooting Neighbourhood Centre

Tooting Neighbourhood Centre offers services and support for the local community, such as home care, respite for carers, a mental health club, and other help for older and disabled people.

Telephone: 020 8767 1619



28 Glenburnie Road,
London  SW17 7PY

Wandsworth Asian Women's Association

Wandsworth Asian Women’s Association offers a drop-in service every Tuesday and Wednesday for elderly Asian women who want to meet up with others.

Telephone: 020 8875 9465



Mantle Court,
Mapleton Road,
London SW18 4AU

Wandsworth Carers' Centre - Coffee Club

The Coffee Club meets on the 3rd Friday of the month from 10:30am to 12:30pm and is open to all carers linked with Wandsworth Carers’ Centre, no matter who you support.

Telephone: 0208 675 0811


46 Balham High Road,
London SW12 9AQ

Drugs and Alcohol


EngageMerton aims to relieve the suffering caused by drug and alcohol misuse through specialist complex psychosocial non-residential treatment.

Telephone: 0208 687 4598



WCDAS (Wandsworth Consortium Drug & Alcohol Service)

Free and confidential service for Wandsworth residents aged 18 years and older.

Telephone: 0203 228 8080


More tools and apps

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111




If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650



Depression, Anxiety & Stress

Wellbeing Service

This service is for patients who are suffering from a variety of difficult feelings like anxiety, panic or depression.

Anxiety can have physical symptoms but is based on fear or a worry that you cannot understand or manage. The feelings can be strong. Panic attacks are one manifestation of this where you feel a racing heart of other symptoms in your body like feeling faint or dizzy or nausea or stomach cramps or other random aches and pains.

Depression can have a variety of reasons but it means your energy is low and you have very little motivation or you are tearful more often than is usual. The reasons for this are generally to do with your life situation either present or past and you could be experiencing this at work, in a relationship or in a new challenge in life. The key generally to feeling better is to try and understand and give a shape to why you may be feeling like this.

The Wellbeing Service is there for you to discuss your concerns and we can then decide what the best course of action may be. This may involve a change of lifestyle like doing something differently in your life. We may look at some techniques, websites or reading which may be of help or think about counselling services or a group. The other option may be medication depending on how debilitating your feelings may be.

If you would like to meet one of us to discuss your concerns then please fill in the Wellbeing Service Patient Questionnaire and make an appointment either via the practice or online for an initial meeting.

The completely confidential questionnaire is sent directly to the Senior Counsellor if completed online. Alternatively, it is perfectly acceptable to print it off, fill it in and bring it with you to your first appointment.

Helpful Resources

A reading list consisting of self-help resources for anyone to use.

Take a look at our reading list.

Talk Wandsworth – Free Wellbeing Workshops

The Wellbeing Team at Talk Wandsworth is now offering a variety of free wellbeing workshops designed to support your specific needs. The workshops run regularly throughout the year. Please see our poster for further information.

Talk Wandsworth (Talking Therapies/IAPT)

We can help if you are experiencing anxiety or stress, depression, bereavement or loss, sleep difficulties, anger issues, obsessive compulsive disorder, phobias, eating disorders and many other everyday problems.

Facebook: swlstg

Twitter: @talkwandsworth

Telephone: 0203 513 6264



Wandsworth Mental Health Learning Disability Team

This service caters for clients in the Borough of Wandsworth who have a learning disability with underlying mental health problems and other complex needs/challenging behaviour.



Big White Wall

Big White Wall is an online mental health and wellbeing service offering self-help programmes, creative outlets and a community that cares. When you’re dealing with everyday stressors or major life events, we’ll help you get through it.
This service is available free of charge if you are a Wandsworth resident.


Wandsworth Mind

Wandsworth mind’s new hub, across the road from Trevelyan House at 201-203 Tooting High Street, work with any anyone living in Wandsworth who has been affected by mental illness.

Telephone: 020 7259 8100


More services for young people

Sunshine Recovery Cafe

The Sunshine Recovery Café is open to adult residents of South West London (18+) who perceive themselves, or are at risk of moving into mental health crisis. It offers a constructive and non-clinical alternative to A&E or admission to hospital.

Telephone: 07908 436 617


Location: The café is based within EngageMerton (which is run by CDARS) premises:

296a Kingston Road
SW20 8LX

Crisis Line

If you are a patient or caring for a patient who is cared for by the mental health service at Springfield Hospital, call your care coordinator or call the crisis line.

Main switchboard: 0208 682 6000

For out of hours and weekends: 0800 028 8000


Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927




Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123



Elderly Care

Playlist For Life

Playlist for Life taps into a recognised phenomenon: personally meaningful music has the ability to improve life for people with dementia, their family and their carers. The charity advocates access to personal music for everyone with dementia.

Facebook: playlistforlifeUK

Twitter: @PlaylistForLife

Telephone: 0141 404 0683



Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090


Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081



Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678



Wandsworth Wellbeing Hub

The Wandsworth Wellbeing Hub is a free and impartial NHS service which aims to help patients and the public to find organisations and services to support their health and wellbeing needs.

Telephone: 020 8812 6700



Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081


Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090


Long Term Conditions

Asthma UK

Our small team of asthma expert nurses is here to support people with asthma, their families and friends, and healthcare professionals.

You can call the helpline from Monday to Friday between 9am and 5pm to speak to a specialist asthma nurse for any queries for children and adults.

Helpline: 0300 222 5800


How to use your inhaler:

British Lung Foundation

Our aim is always to improve care – and to prevent, treat and cure lung diseases. Our helpline, support groups, web community and easy-to-understand information offer vital hope and support.

Helpline: 03000 030 555


Diabetes UK

Get specialist information and advice on all aspects of living with diabetes. Call us for answers, support or just to talk to someone who knows about diabetes.

Telephone: 0345 123 2399


Information in other Languages:

Military Veterans

The Veterans’ TIL Service

The Veterans’ Mental Health Transition, Intervention and Liaison (TIL) Service (formerly known as London Veterans’ Service (LVS)) is a free NHS mental health service for all ex-serving members of the UK Armed Forces and service personnel who are making the transition to civilian life.

If you are a veteran, you can refer yourself to the service: to do so, or for more information, please


Contact is a collaboration of military charities working with the NHS and the Ministry of Defence. The group aims to help the Armed Forces community access mental health and wellbeing support and provides multiple voluntary group contacts for anyone affected by PTSD.



New Parent's Guide

Please download our New Parent’s guide.

My Maternity Journey

Having a baby is a huge moment in a woman’s life. Your local NHS
would like to make sure you get the maternity care you want, in the
place you want, whenever possible.

This leaflet summarises the main options available to you in south west
London and will help you decide your preferences

Download: My Maternity Journey in South West London leaflet

Community Midwives

There are five community teams, which cover designated areas of Wandsworth and Merton. To find your nearest team please visit St George’s University Hospital website.

Diet and lifestyle during Pregnancy

Please see the following leaflet for information on diet and lifestyle during pregnancy. It gives advice on diet, vitamins, pets and many more things.


Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from:

Download from:


Red Cross: Borrow a wheelchair

Borrow or hire a wheelchair from the British Red Cross for a single trip or for short-term use.



Dial-a-Ride is TfL’s free door-to-door service for those with permanent or long-term disabilities.

Telephone: 0343 222 7777



Sexual Health

South West London Sexual Health

Find local sexual health clinic locations and opening times; as well as useful details on STIs (including treatment), contraception and accessing emergency contraception.

The nearest sexual health clinic is located on the 1st floor of 160 Falcon Road, SW11 2LN (next to Clapham Junction station). There are also clinics available in Mitcham, Wimbledon and Twickenham. To find more local sexual health clinic locations and opening times, as well as useful details on STIs (including treatment), contraception and accessing emergency contraception, please visit:

You can register for a home testing kist against STIs. Appointments can be booked online for this service.

Telephone: 0333 300 2100


Book an appointment online:

Register online for a free STI home testing kit:

Croydon Sexual Health Centre

The Croydon Sexual Health Centre provides a free, comprehensive and confidential sexual health service.


Getting it on

Information and services for 13-19 year olds on sexual and mental health issues, drugs & alcohol and relationship problems.



Sexwise give you honest advice about contraception, pregnancy, STIs and pleasure.

Twitter: @sxwise


Streatham Hill Centre Sexual Health Clinic

Streatham Hill offers the following services:

  • Advice and information
  • Check-ups for sexually transmitted infections (STIs)
  • Contraception (including emergency contraception)
  • Free condoms and lubricants
  • General sexual health walk-in service
  • HIV testing (including one minute tests)
  • Pregnancy advice
  • Treatment for infections

Telephone: 020 3049 4006



Spectra work with all people, often from diverse and marginalised communities, empowering positive, informed choices about health, including sexual health, emotional resilience and wellbeing, and as well as working with people to combat isolation and risk.

Twitter: @Spectra_London

Telephone: 0800 587 8302 or 020 3322 6920



National Sexual Health Helpline

If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.

Telephone: 0300 123 7123



Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.


Stop Smoking

Stop Smoking London

The aim of the Stop Smoking London website is to make it as easy as possible for Londoners to find the best way of stopping for them.

Twitter: @StopSmokingLon

Telephone: 0300 123 1044


Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.


Weight Management

Walk 4 Life

Wandsworth Walk 4 Life is an accredited walking scheme that offers a series of free walks around the borough.

Telephone: 020 8871 6373



More tools and apps

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.


Weight Watchers Wandsworth

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.


Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

View more local pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?